Privacy Policy
Privacy Policy – Narezi
Last updated: 14 April 2025
At Narezi (“we”, “us”, or “our”), your privacy and data protection are of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our services, including visiting or making a purchase through our website narezi.com (the “Site”).
By accessing or using our Site, you agree to the terms of this Privacy Policy. Please read it carefully.
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1. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or data handling practices. The latest version will always be published on our Site, with the date of the last update noted above.
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2. Personal Data We Collect
We collect personal data directly from you, automatically through your use of the Site, or from third-party partners.
a) Information You Provide to Us:
• Contact Information – such as your name, email address, phone number, and shipping address.
• Order Information – including product details, billing address, payment confirmation, and communication history.
• Account Information – such as login credentials, security questions, and preferences.
• Support Interactions – any content you submit when contacting our support team.
You may choose not to provide certain information, but this may limit your access to some features.
b) Information We Collect Automatically:
We collect usage data through cookies and similar technologies, including:
• Browser and device type
• IP address
• Pages visited, clicks, and session duration
• Referral source and general location
See our Cookie Policy below for more information.
c) Information from Third Parties:
We may receive data from:
• Our platform provider (e.g., Shopify)
• Payment processors
• Analytics services
• Advertising partners
• Delivery and fulfillment providers
We treat this information according to this Privacy Policy.
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3. How We Use Your Personal Data
We use your personal data to:
• Fulfil orders – process payments, ship products, and manage returns.
• Communicate with you – about your orders, account, or service updates.
• Improve our services – analyse user behaviour and enhance your experience.
• Marketing & Advertising – send promotions (if opted-in) and personalise ads.
• Legal compliance – meet obligations and protect against fraud and misuse.
• Customer service – provide support, resolve issues, and manage your requests.
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4. Cookies
We use cookies to enhance your experience, store preferences, analyse site traffic, and personalise content.
To learn more, please visit Shopify’s Cookie Policy.
You may adjust your cookie preferences through your browser settings. Blocking cookies may impact your experience on our site.
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5. How We Share Your Data
We may share your data with:
• Service providers – such as Shopify, payment gateways, hosting services, and customer support platforms.
• Shipping and logistics partners – to deliver your orders.
• Advertising & analytics providers – for marketing campaigns and performance tracking.
• Authorities or legal advisors – when required by law, court order, or to protect our rights.
• In the event of a business transfer – such as a merger or sale of assets.
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6. Data Security and Retention
We take appropriate security measures to protect your personal data. However, no system is 100% secure. Please protect your account login credentials.
We retain your data only as long as necessary to fulfil our services and legal obligations.
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7. Your Rights (GDPR-Compliant)
If you are a resident of the EU/EEA, you may have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent (where applicable)
• Receive a copy of your data (data portability)
• Lodge a complaint with your local data protection authority
To exercise your rights, please contact us at support@narezi.com.
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8. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have done so, contact us to request deletion.
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9. International Transfers
As part of our operations, your data may be transferred outside your country (e.g. to service providers). If transferred outside the EEA, we ensure adequate safeguards are in place (such as Standard Contractual Clauses approved by the European Commission).
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10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their policies before sharing any personal data.
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11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
Narezi Privacy Team
📧 Email: info@narezi.com
